Fundraising Dashboard

Effective Fundraising and Donor Management for Goal Achievement

OVERVIEW

CrowdChange helps organizations and users achieve timely fundraising events, large and small, through efficient event management. Currently, CrowdChange is helping them to succeed in fundraising through various functions such as event sharing, message, donor management, recurring donation, and product sales. We are also developing a variety of features, such as dashboards for more effective fundraising and donor management.

MY ROLE
Research, analysis, lead product design, design systems, user-testing.
TIMELINE
2021-2022

Problem Statement

Users are struggling to understand their current fundraising status and make better decisions to ensure the success of their event. Although CrowdChange collects data on an organization's fundraisers, there is no central access point for this information. This lack of accessibility hinders effective planning and timely feature utilization.

Problem Details

πŸ™ After creating your online fundraiser, pray for success.

Users pray for successful fundraising without using various functions for successful fundraising, such as sending thank-you messages and managing donors.

πŸ€·β€β™‚οΈ Struggle to understand current event situation
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It is difficult for users to know what is happening, such as how much is raised each month, how many donors there are, and which team members are successful in raising money, as the data is not well organized.

🧭 Having a hard time finding features.
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There were an increasing number of cases in which users struggled to find features they needed. For example, thank you email feature, donor list.

πŸ˜‡ Hard to see all the supporters.
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Supporters sign up for events through various routes. Without a list, the organization can't get to know them all and say thank you.

Fundraising event status

Quickly check the current event status and access it with ease.

Tips

Tips provides six tips on how to make your event more efficient and achieve your goals faster.

Current fundraising activities

The donation widget provides real-time updates on donation progress.

Activity feed

View recent donor details and send a thank you message instantly based on this information.

Share and make more impact

Users send direct donation cards to friends, family, and co-workers to encourage them to participate in the event and donate. This is a great feature that can make huge impact their eventΒ 

Result

We decided to showcase this newly designed dashboard first to our big clients Heart and stroke and Terry fox. As a result, we renewed contracts with these two companies and worked on more projects together.

Heart and Stroke

"Love it! This is what we are looking for future events. This allows us to plan and manage many events more efficiently. πŸ‘"

Terry Fox

"We really like it. We are confident that this will help to make and manage events more effectively for hundreds of students. πŸ”₯".